Social network

How To Fix “This Story Is Unavailable Instagram” In 2024

this story is unavailable instagram

In the ever-evolving landscape of social media, Instagram continues to be a popular platform for sharing moments and stories. However, users occasionally encounter issues, and one persistent concern is the “This Story Is Unavailable” error. As of 2024, understanding how to address and fix this problem is crucial for a smooth and enjoyable Instagram experience. In this guide, we will explore various strategies and solutions to troubleshoot the “This Story Is Unavailable Instagram” issue, ensuring users can navigate through the platform seamlessly and enjoy the full range of content shared by their connections.

Why Do You See “This Story Is Unavailable” on Instagram?

Encountering the message “This Story Is Unavailable” on Instagram can be perplexing, and several reasons contribute to this issue. Understanding these reasons can help users navigate the issue of unavailable stories on Instagram more effectively. Here are various factors that may lead to the unavailability of a story on Instagram:

  • Privacy Settings:

One of the most common reasons is the privacy settings of the Instagram user who posted the story. If their account is set to private, only approved followers can view their stories. If you are not following them or if they haven’t accepted your follow request, the story will be inaccessible.

  • User Has Removed the Story:

Instagram allows users to delete their stories manually. If the user decides to remove a story after posting it, anyone attempting to view it afterward will encounter the “This Story Is Unavailable” message.

  • Expiry of Story:

Instagram stories have a limited lifespan, usually 24 hours. Once this timeframe elapses, the story automatically disappears. If you attempt to access a story after it has expired, you will see the message indicating its unavailability.

  • Technical Glitches or Server Issues:

Instagram, like any online platform, may experience technical glitches or server issues. During such instances, certain stories may become temporarily unavailable. It’s advisable to wait and try again later.

this story is unavailable instagram
  • Account Deactivation or Suspension:

If the account that posted the story has been deactivated or suspended by Instagram for violating community guidelines, all associated content, including stories, becomes unavailable to the public.

  • Blocked or Restricted Users:

If you have been blocked or restricted by the account holder, you won’t be able to view their stories. The “This Story Is Unavailable” message serves as an indicator that you no longer have access to their content.

  • Network Connectivity Issues:

Sometimes, network connectivity problems can result in difficulty accessing certain Instagram features, including stories. Ensure that you have a stable internet connection before attempting to view stories.

  • App Version Incompatibility:

Outdated versions of the Instagram app may not support certain features or display content correctly. Ensure you have the latest version of the app installed on your device to avoid compatibility issues.

  • Geographical Restrictions:

In some cases, Instagram content may be subject to geographical restrictions due to licensing agreements or content regulations. If you are in a region where access to specific content is restricted, you might see the “This Story Is Unavailable” message.

  • Account Privileges:

If you are using a business account or a special category account on Instagram, certain features may be restricted or limited. Ensure that your account type allows you to view stories without restrictions.

this story is unavailable instagram

How Can You Fix the “This Story Is Unavailable” Error?

Fixing the “This Story Is Unavailable” error on Instagram may require a series of troubleshooting steps. Here’s a detailed guide on each fix to help resolve this issue:

Check Privacy Settings:

Ensure that the account’s privacy settings are not set to private. If the account is private, you may need to send a follow request and wait for approval to view their stories.

Story Expiry:

Confirm if the story has expired. Instagram stories are typically available for 24 hours, and once the time has elapsed, the content becomes unavailable.

Refresh the App:

Sometimes, glitches or temporary issues may occur. Refresh the Instagram app by closing it completely and reopening it to see if the error persists.

Update Instagram App:

Ensure you are using the latest version of the Instagram app. Outdated versions may have bugs or compatibility issues that can lead to errors. Visit your device’s app store to update to the latest version.

this story is unavailable instagram

Check Internet Connection:

Unstable internet connections can hinder access to Instagram stories. Make sure your device has a stable and strong internet connection before attempting to view stories.

Clear Cache and Data:

Clearing the cache and data of the Instagram app can resolve performance issues. Navigate to your device’s settings, find the Instagram app, and clear its cache and data.

this story is unavailable instagram

Reinstall Instagram App:

If clearing the cache doesn’t work, try uninstalling and then reinstalling the Instagram app. This ensures a clean installation, which may resolve any underlying issues.

Unblock or Remove Restrictions:

Check if you’ve been blocked or if there are restrictions on your account. Adjust your privacy settings accordingly, and ensure there are no limitations preventing you from viewing the story.

Check Account Status:

Ensure that the account which posted the story is still active. Deactivated or suspended accounts may restrict access to their content.

Try a Different Device:

To rule out device-specific issues, attempt to access the story from a different device. This helps identify whether the problem is related to your specific device or account.

Contact Instagram Support:

If all else fails, consider reaching out to Instagram support. Report the issue through the app or visit the official Instagram Help Center for personalized assistance.

this story is unavailable instagram

Geographical Restrictions:

If you suspect geographical restrictions, use a VPN to temporarily change your location and check if you can access the story.

By meticulously following these steps, you can systematically identify and resolve the “This Story Is Unavailable” error on Instagram. If the issue persists, contacting Instagram support is recommended for further assistance.


  • Can you recover a story that has been deleted?

once an Instagram story is deleted, it cannot be recovered. Instagram does not provide a feature to retrieve deleted stories, and they are designed to disappear after 24 hours, or if manually deleted before that time. It’s essential to be cautious when managing your stories to avoid accidental deletions. If Instagram has introduced new features or changes after my last update, I recommend checking their official documentation or contacting Instagram support for the most current information.

  • Why can’t I see someone’s Instagram story when I’m not blocked?

If you can’t see someone’s Instagram story even though you’re not blocked, it could be due to privacy settings. The user might have set their account to private, limiting story visibility to approved followers only. Additionally, if they have a close friends list for stories, you might need to be on that list to view certain content. Check your own account settings, and if the issue persists, it could be a technical glitch or temporary server issue.


Addressing the “This Story Is Unavailable” issue on Instagram in 2024 requires a nuanced understanding of potential causes and effective solutions. Users encountering this problem should first consider factors such as account privacy settings, network connectivity, and the possibility of server-related issues. By following the provided fixes and troubleshooting steps, users can enhance their chances of resolving the problem and enjoying a seamless Instagram experience. Staying informed about platform updates and being mindful of individual account settings remains key in navigating and overcoming challenges like the “This Story Is Unavailable” error on Instagram.

Was this post helpful?

Dyka Smith
Dyka Smith is a content marketing professional at Inosocial, an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers. Previously, Dyka worked as a marketing manager for a tech software startup. She graduated with honors from Columbia University with a dual degree in Business Administration and Creative Writing.

    Leave a reply

    Your email address will not be published. Required fields are marked *

    Next Article:

    0 %